Immaculate Heart of Mary School uses a tuition management service called Smart Tuition. All families must enroll in Smart Tuition in order to pay tuition, hot lunch, after school care, wraparound care, field trips, sports fees, and other fees. Smart Tuition enrollment forms are available in the school office. Parents/Guardians can access information about their account at any time on the Internet at www.smarttuition.com. All fees for a given month are tallied, including hot lunch, after school care, 4K wrap around, homework club, and other fees, at the end of the month. The charges are sent to Smart Tuition on the last day of the month, and will be due, along with any tuition payment, on the 20th of the next month.
How do I contact Smart Tuition?
The Smart Tuition parent customer service line is (888)868-8828. You can call them anytime – 24 hours a day, 7 days a week. We pay a $43 for each family signed up for Smart Tuition, and we are paying them to take care of your questions for us, to save us time, and to give you access to information when you need it. You can also access your account online anytime at www.smarttuition.com.
When should I call Smart Tuition when I have a question, and when should I call the school office?
Most of the time, you should start with a call to Smart Tuition. Questions about billing, invoices, changing contact information, and other general logistical questions can be handled by customer service. If they need more information, they will contact us to help answer your question. Questions about the amounts that you are billed may be directed to the school office.
We are a divorced family, and my ex-spouse and I split tuition, can we have two accounts?
IHM School pays $43 for each account that is set up through Smart Tuition. We will pay for one Smart Tuition account for each family. If you would like two accounts for your family, we can set that up for you if you pay the $43 for the extra account, and let the office know, in writing signed by both parents, how you would like your payments divided. If you do not want two accounts, it is up to your family to divide the payments.
I prepaid the whole year of tuition already, or I am a Monona Grove 4K family and we do not pay tuition. Why do I need an account?
All families are required to have an account, as this is how most of our fees are billed, including Hot Lunch, t shirts, field trips, etc. It doubles the work of the office staff if we have to keep track of both Smart Tuition and non-Smart Tuition families.
How can I see what the extra charges on my monthly bill are?
If you go to your online account at www.smarttuition.com, Smart Tuition breaks down the amount you owe. Under “Payment Details” click on the payment amount, and you will see a breakdown of what your charges are.
When are payments due?
Payments are automatically billed for every family are due to Smart Tuition by the 20th of each month, unless there is a zero balance or you choose to visit the website and pay before the 20th.
Will late charges ever apply?
Yes, if your payment is received after the 20th of the month, there will be a $30 late fee charged by Smart Tuition. Your own bank may charge additional fees. This fee is not collected or kept by IHM school. To avoid late fees, ensure an adequate account balance. If there are unusual circumstances contact SmartTuition or Tom Kuntzsch, IHM Business Manager.
How do I pay Smart Tuition, and are there fees associated with any payment method?
There are several ways to pay, and your family may choose what works best for you. You must pay online by direct withdrawal, debit or credit card. You can choose automatic withdrawal from your checking account, debit card, or credit card. If you choose to pay by credit card, Smart Tuition charges an extra 2.5%.